Configuring CIFS Share and Scheduling Report Transfer to CIFS Share (Data Domain)

Configuring CIFS Share and Scheduling Report Transfer to CIFS Share (Data Domain)

Summary

This article explains how to configure a CIFS share and schedule reports to be transferred to a Data Domain (DD) CIFS share using SMB.

Symptoms

  • Scheduled report transfer fails when using SMB to a Data Domain CIFS share
  • Reports are not being delivered to the configured CIFS directory
  • Execute method (main) exited with a failure error code of 13

Cause

The issue occurs when the SRM instance (from which the remote transfer is initiated) is not added to the Data Domain CIFS share configuration. Otherwise, the SRM host will not be able to access the share, and an authentication failure will occur.

Resolution

To successfully configure scheduled report transfers via SMB to a Data Domain CIFS share, follow the steps below:

1. Configure CIFS Share on Data Domain

  • Ensure that the CIFS share is created on the Data Domain system
  • Assign appropriate read/write permissions
  • Add the SRM instance (frontend IP/hostname) to the CIFS share access list. (This step is mandatory for successful authentication and transfer) as shown below


















2. Configure SMB URL in SRM

Use the correct SMB URL format while scheduling the report:

Example:

 smb://domain\user@host:port/directory

3. Schedule the Report

  • Navigate to report scheduling in SRM
  • Provide the SMB URL with valid credentials
  • Save and schedule the report

4. Verification

  • Check the Data Domain CIFS share directory
  • Confirm that the scheduled reports are successfully transferred